Do You Tip Casino Dealers

Robert Woolley

In my last two “Casino Poker for Beginners” articles, I introduced you to the poker room personnel you’re likely to meet. These people are paid to be there. Who pays them? You do, directly or indirectly. The “indirectly” part is what they get in paychecks, which ultimately come out of the rake — those chips that the dealer drops into a bin under the table after every hand.

Let’s talk about the “directly” part.

Jun 21, 2017 How to do it It is not only you – do not worry. Many players feel quite confused on when and how to provide a tip. One of the most common ways to give a tip to a casino dealer is either when you decide to leave the table or when he/she has to change because of his/her shift is over. A: There is no rule that says you must tip a blackjack dealer, just as there are no rules that say you must tip a waiter or taxi driver. However, let’s be realistic we all know that many hardworking folks who work in the service industry have a low base salary and that they depend upon tips to make ends meet.

Tipping is always a controversial topic. If you want to start an argument on a poker-related online forum, just ask how much you should tip poker dealers. Or, better yet, express a definite opinion on the subject, and watch how everybody proceeds to disagree with you. Ask 10 poker players how dealers should be tipped, and you’ll get 11 different answers.

I won’t pretend to have the definitive answer. But I can give you some general principles that I think should govern your decision, plus my own specific formula.

Let’s start with the general. I will be so bold as to assert that if your recipe for tipping, whatever the specifics of it may be, fulfills these principles, you’re doing it right, and you may safely and confidently ignore any detractors who think you should do it their way instead:

  • If everybody tipped the same way you do, the dealers, waitresses, and others who depend on tips for their livelihood would make an hourly rate with which they’re content.
  • You either tip every person in the same position (e.g., every dealer) exactly the same, or the differences in your tipping are based on the person’s performance. You do not tip either more or less based on gender, appearance, or other characteristics over which the recipient has no control.
  • You do not withhold tips to punish service people for things that are outside of their control.
  • You are neither so stingy that you breed resentment from the people who are serving you, nor so generous that you seriously cut into your own profits.
  • You feel good about what you’re doing. That is, you’re not feeling guilty for being a tightwad, and you’re not expending so much mental energy deciding how much to tip that it interferes with paying attention to and enjoying the poker game.

Now for the specifics — or at least the specifics that I settled on years ago, and that have stood me in good stead ever since.

Dealers

Casino

I tip cash-game dealers one $1 chip for every pot I win or chop. It’s the same if I just pick up the blinds, or I win my biggest pot of the night. I increase that to $2 or occasionally even $3 if the hand takes unusually long to play out.

Hands might take longer because of multiple side pots, or because of the need to count down large stacks of chips, or because the floor had to be called to settle some matter, or because players had difficult decisions, each requiring time to think. The extra money is to compensate the dealer for the fact that he or she will get out fewer hands than usual in this down (a “down” being the time dealing to one table, usually 30 minutes).

I will tip an extra $5 if I win a high-hand jackpot. I also like to give a little extra reward to dealers who are exceptionally good. Once in a while a dealer really impresses me with how he or she keeps the game running smoothly, rapidly, and enjoyably. For such outstanding performance, I give the dealer an extra $1 chip as he or she is leaving for the next table, along with the message, “I like how you run the game.”

Similarly, I like dealers who consistently enforce the rules. Some dealers are reluctant to correct players who are talking about the hand in progress, or speaking in a language other than English, and so forth. Sadly, players who get called out — even in the most respectful manner — for breaking rules get embarrassed and tip less, which makes dealers gun-shy about rule enforcement. So when a dealer professionally handles a difficult situation like that, I do the same kind of end-of-down extra, with an encouraging message such as, “Thanks for handling things so well.”

Just as an aside, one of the reasons I prefer the two seats next to the dealer is that I can deliver those tips and messages quietly and semi-privately. If I’m in another seat, I might wait until I can catch the dealer away from the table, rather than have all the other players watching and listening.

Maybe something like once a year, a dealer will do something so outrageously insulting or unprofessional that I will stiff him or her — no tips for the rest of the down or shift. It would take too long to explain the kinds of bizarre circumstances that have led me to that “nuclear” option, but they’re very, very rare.

Those are guidelines I follow when tipping dealers in cash games. Tipping of tournament dealers is a separate matter, which I’ll address when I do an article on all aspects of tournament play.

Cashiers

There are only three ways to leave a cash game: If I lose all of my chips, I have no reason to stop at the cashier, let alone leave a tip. If I leave with a profit, I routinely tip the cashier $1. If I’m cashing out but with a loss, I don’t tip.

I realize that this is not strictly logical; after all, the cashier is doing close to the same amount of work either way. I admit that it is mostly an emotional point for me, in that it’s easier to give away a tiny bit of my profit than it is to deepen my loss.

So I repeat: On each of the specifics of my methods, one could argue that there are different, and even better, ways of doing it.

Chip runners

It’s rare that I play in a casino that uses chip runners, so I haven’t developed the habit of tipping them. On the occasions that I’m in a place that uses chip runners, I usually only think about tipping them long after it’s too late. It’s possible that this neglect means that I’m a horrible person. I’d like to think that if my regular places of play used chip runners, I’d have this process worked out better.

Floor personnel

If the floor person does me some special service, such as counting out and bringing me a high-hand jackpot, I’ll tip a dollar. Otherwise, I have not found much call for tipping them. It would be unseemly, for example, to tip such a person for making a call in a table dispute that goes your way, just as a baseball player doesn’t tip the umpire for calling him safe at second base. Unlike the other people in this list, floor personnel are not being paid minimum wage, and are therefore much less dependent on tips to make a living.

Cocktail waitresses

I think $1 per drink (whether soft or hard) is both decent and standard.

I’ve asked a few dealer friends about my tipping protocol, and they have all endorsed it as one with which they have no argument, which pleases me.

One final thought: If there is a poker room where you think you will be spending a lot of hours over a long period of time — your “home room,” so to speak — err on the side of tipping more generously. You might be pleasantly surprised at all the ways the staff can make your time there both more pleasant and more profitable if they decide you’re a player who is worth extra effort to keep happy.

Robert Woolley lives in Asheville, NC. He spent several years in Las Vegas and chronicled his life in poker on the “Poker Grump” blog.

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A croupier deals cards for a game of Texas hold 'em

A croupier or dealer is someone appointed at a gambling table to assist in the conduct of the game, especially in the distribution of bets and payouts. Croupiers are typically employed by casinos.

Origin of the word[edit]

Originally a 'croupier' meant one who stood behind a gambler, with extra reserves of cash to back him up during a gambling session. The word derived from croupe (the rump of a horse) and was by way of analogy to one who rode behind on horseback. It later came to refer to one who was employed to collect the money from a gaming-table.[1]

Originally a 'dealer' meant one who was responsible for distributing cards or the player in the dealer position, regardless of whether or not that player was responsible for distributing the cards.[2]

Training[edit]

A blackjack dealer at Harrah's Las Vegas

Training methods to become a casino croupier vary from country to country. In North America, blackjack is almost always the game that dealers learn first, as it is simple and popular, and when the dealer makes errors, they tend not to cost the casino much money. In Europe, croupiers tend to learn roulette first. Complex, busy games such as craps, with complicated payout systems, etc., are usually reserved for the most competent and/or ambitious dealers.[3]

Select colleges and non-collegiate third-level educational institutions now offer croupier training courses, formally dubbed Casino Operations Training, which when put it in an historical context is a milestone achievement for the legitimization of poker in the mainstream. Besides courses, there’s a host of private lessons available on social media, poker forums and classifieds sections worldwide, which could serve even better than attending an official course, giving one-on-one apprentice–master attention.

Casinos may also offer an in-house training program. However, sometimes it serves better to get a 'general qualification' than to be trained exclusively into one companies way of operating. Prospective employers often prefer candidates without fully relevant experience over a candidate highly-experienced in the idiosyncrasies of another operation.[4]

Licensing[edit]

American, Australian, Canadian and British croupiers are required to apply for a gambling license. This license includes police background checks and credit rating checks, to help determine if they are eligible to commence employment. Croupiers are not permitted to deal at a casino until being issued this license.

Tipping[edit]

As is common with customer service staff in the United States, croupiers there depend on tips to make their wage worthwhile. While a croupier should theoretically have no personal interest in the outcome of the game, a successful player customarily tips the croupier, especially in American casinos. Tips are often pooled and divided amongst all the staff. Fraternising with customers is frowned upon, and most casinos prevent their gambling staff from being seen smoking or even being seen in uniform outside the casino. Some gambling strategies include suggestions to tip the casino dealer in order to create a good atmosphere and improve dealer's mood. According to these strategies, tipping might even make the dealer shuffle the cards less frequently and thereby allow easier tracking of particular cards.[5] Australian casinos forbid dealers from taking tips.[6]

Secondhand smoke exposure[edit]

Because casinos tend to allow smoking on the gambling floor, American croupiers are exposed to secondhand smoke. A health hazard evaluation of several Las Vegas casinos showed that nonsmoker croupiers suffered from more respiratory ailments than their administrative counterparts at the casinos and had cotinine and NNAL (both components of secondhand smoke) in their urine samples.[7]Britain banned smoking in all public places, including casinos, in 2007.[8]

See also[edit]

Dealer School Las Vegas

References[edit]

  1. ^Oxford English Dictionary, Croupier
  2. ^'Definition of Dealer - PokerZone'. dictionary.pokerzone.com.
  3. ^'Career advice - Job tips for workers and job seekers - Jobboom -'. Career advice - Job tips for workers and job seekers - Jobboom.
  4. ^'How to become a Croupier'. GGPoker. 2019-07-03. Retrieved 2019-11-20.
  5. ^'Land Casino rules'. casinoobserver.com. Retrieved 2010-09-25.
  6. ^'Casino'. Retrieved 2011-07-25.
  7. ^West, Christine. Secondhand Smoke and Casino Dealers. National Institute for Occupational Safety and Health. June 16, 2009.
  8. ^'Smoke ban bill details released'. 27 October 2005 – via news.bbc.co.uk.

External links[edit]

Best Slots Hard Rock Tampa

Wikimedia Commons has media related to Croupiers.

Are You Supposed To Tip Casino Dealers

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